"The service and friendliness you receive when dealing with Redashe is beyond compare. I am a very old customer and when I contacted Redashe recently to ask if I could have my old friend the Garden Retracta Hose, (which is such an Alpha hose that I've had it for decades,) repaired, all the staff went beyond the call of duty; it was as though we were long lost friends. The service I received was beyond compare. I would recommend this company to anyone who revels in the kindness, friendliness and professionalism of others.
Hi Russell I really appreciate all of your help and excellent customer service at this unprecedented time. My customer MWH are a designated Key framework Contractor for STW and are critical to continuing the provision of the water supply and sewerage services to the public. Thank you once again.
Many thanks Ian. Please feel free to use any or all of the below. We fitted a Retracta garden hose system to the rear wall of our house about 20 years ago. Since then it has performed faultlessly despite being used in all weathers for gardening and general cleaning purposes. We are shortly to move house and found difficulty in removing the screws holding the bracket to the wall so were very pleased to find that Redashe were able to supply a new bracket from stock. We are confident that the reel will continue to give excellent service in our new home. We can recommend the product whole heartedly. It’s not cheap but then quality rarely is.Best wishes Ian
Can not thank you enough Russell – Very happy with the excellent service you have provided today. I owe you one.
I just wanted to say thank you very much for your understanding in repairing our hose reel, working with lots of young staff makes keeping anything in good working order a very difficult task so I really appreciate your help. I also have to say that after using many, many hose pipes over the years this (Retracta) is one of the best purchases we have ever made for our leisure centre.
I would like to express my sincere thanks to Redashe, and in particular, Brian Thomas, for his courteous and helpful response in respect of the repair needed to my Retracta Garden Hosereel. The service provided - to what to your company must be an inconsequential individual - far exceeded my expectations and was exemplary in every respect. On the basis of my experience, I would have no hesitation in recommending Redashe to others.
We have been trading with Redashe for about eleven years now, and have found the company, and the people to be of high integrity and professionalism. I admire how they have built a strong business around a specific product range, allowing them to be experts in the field of hose reels and lubrication equipment. This allows them to carry industry leading stocks, which has helped us to win new hose reels business.
Many thanks and continued success.
It seems to me that very few people seem to deal in positive messages these days so here goes. A few days ago I sent an enquiry to your site regarding an unimportant matter, one of your retractable garden hoses that needed a little TLC.
A very helpful man, (Russell Brown), called back very promptly with advice and costings. I thought it best to drive to Aldershot in case any part that I ordered might have changed.
Your receptionist was charming and helpful and Russell Brown could not have been more helpful in dealing with my trivial matter. Your's seems to be a very happy and well run operation, my congratulations for what that is worth, and thank you for the help I received.
In passing your product is terrific and wherever I can I pass the word around. I have two of them and the one that had its seals renewed is over 20 years old and still performs perfectly.
Just to say thank you for your help with our old hosereel last week. Great service, and it's working almost like new again. I'm really impressed that you even put a new label on it!
The difficult bits were getting a neighbour to cut off the padlock from the old bracket, and drilling the new holes in our ultra hard bricks for the new bracket, but it will hopefully stay in place for a few more years.
Many thanks again.
Redashe's range of lubrication equipment is high quality and very competitively priced, combined with their high levels of service, stock holding and speedy delivery, it adds value to our business enabling us to offer our customers well priced products and a level of service that beats the competition.
I have traded with Redashe for over a decade and have always found their service, product and reliability to be second to none. Whether it’s a simple hose reel, a lubrication pump or any associated ancillary equipment, I would not hesitate to recommend them.
They will always be my first call!
We have had a trading partnership with Redashe for over sixteen years and they have proved from day one to be a high calibre business with great integrity.
At Flowtech we have a very high service record and as a business we are always looking at ways to improve our customers’ expectations. Redashe have enabled Flowtech to do this with their excellent product range, product quality & innovation, technical support, efficient Supply Chain model & the experience of the Redashe Staff.
Many Thanks from all the team at Flowtech.
To Whom it may concern
Spray Finishing Solutions Ltd have been trading with Redashe since we were incorporated in February 2008. They offer a recognised quality global product range with fast deliveries and excellent technical advice.
However it is my belief that their best product is the excellent customer service that they provide. The staff at Aldershot work together as a team always offering help and technical support, and most importantly you always always get the return telephone call even if they cannot help. We are proud to be associated with them.
Mrs Pat Birch - Managing Director, Spray Finishing Solutions Ltd
Just a quick note to thank you for your time and the information you provided, helping us to gain ATEX compliancy at one of our operating outlets. The Drester fan motors supplied by your company work exactly as described providing more than enough air movements in the paint mix room to satisfy Health and Safety requirements.
The H&S official was impressed enough to photograph the working operation and will use the information gathered to measure other similar sites.
Many thanks and Kind Regards
Jim Brookman - Operations Manager, Radical Supplies Ltd
I can fully recommend the Redashe team for providing a professional service to us over many years, they are very committed to working with their customers on all types of projects to ensure they remain one of the market leaders in supply across all their products.
Haas Group International - SCM Ltd (Norfolk Tooling Branch)
Redashe have proven themselves to be a concise and reliable supplier of reels and lubrication equipment. We have been working with the company for many years, they continue to deliver quality products fit for purpose on time, every time. Their staff are both friendly and knowledgeable, I would not hesitate in recommending their services to anyone.
We've been dealing with Redashe for over 27 years now. During that time we've come to rely on Redashe for superb service and faultless supply of top quality hose reels and lubrication equipment.
Possibly the most helpful suppliers I deal with. Many times they have gone beyond the accepted boundaries of a warranty to ensure my customers receive exemplary service.
Well done Redashe and thank you.